Overall faculty seem satisfied with our services.  The overall experience is the same an from the comments the instructors sound
satisfied.  We need to do a better job clearing out the Computer Classrooms before classes start and keeping other students out.  We will try to determine better methods of doing this.  However, these have been ongoing problems for a while since they are difficult problems to address consistently.

In question #2, "More classrooms" ranked as one of the most pressing concerns.  Environmental concerns continue to be an issue, e.g. temperature. We have improved our internal reporting process to address these issues.  But we need to have CRCs report back to instructors that the problem has been reported and we are working on it.

Spring 2006 Computer Classroom Survey

Computer Lab Management would like to know how we can improve the quality of service in the Computer Classrooms. We have used feedback in the past to improve our services and facilities, and hope to use your feedback to improve further.

If you have taught in multiple classrooms, please respond for each classroom separately. For example, if you taught in both 21 Olson and 241 Olson please fill out this form twice, once for each room. This will allow us to match your comments with the specific Computer Classroom.

Name:
E-mail Address:

1. Which Computer Classroom did you teach in during the last quarter? (Please check only one. If you taught in multiple classroom, please reply separately for each classroom.)
-- Please choose room -- 1 Olson 21 Olson 27 Olson 241 Olson 247 Olson 73 Hutchison 93 Hutchison 1102 Hart 1131 Meyer 2020 SLB

2. Please identify the top three areas (number 1 to 3 in order of priority) where we can improve our services:
Better support from the Computer Room Consultant (CRC)
Better equipment reliability
Additional Computer Classrooms
More classroom availability
Larger classrooms (to accommodate more students)
Larger classrooms (to allow more workspace at each station)
Smaller classrooms (fewer computers)
Better support from computer lab managers
Better preparedness of the classroom
Newer/Faster equipment
Reduced classroom interruption
Improved classroom environment (for example: quieter, better temperature) - Please specify
Other - Please specify

3. How would you rate your overall experience teaching in CLM Computer Classrooms this quarter compared with previous quarters?
Better
Same
Worse
N/A (This is my first quarter teaching in Computer Classrooms)
Please explain your reasons:

4. Was your class ever delayed or interrupted by ... (please indicate the number of times each occurred)
hardware/software failure
A-V/projection failure
printer issues (slow, jams, etc)
room not cleared out prior to class
students entering the room during your class
a class held prior to yours running over its scheduled time
Other - please specify

5. Were you able to find the Computer Room Consultant when you needed help?
Yes No
Do you have any additional comments regarding the Computer Room Consultants?

6. Do you have any other comments or suggestions regarding the Computer Classrooms.
 

Question 2.   Please identify the top three areas (number 1 to 3 in order of priority) where we can improve our services:

Improved classroom environment reasons:

• quieter, better sight lines (to see other students and instructor) (21 Olson)
• the fan is very loud and it's hard to hear the comments of students who sit in the back of the room. and yes, i always bring gloves with me (especially when it's hot outside, because that means that it will be very cold in the lab). but, i also want to say that you guys do a GREAT job and are VERY helpful! (1102 Hart)
• quieter--ventilation unit is noisey, makes lecturing difficult (1102 Hart)

Other reasons:

• No suggestions. My experience was superb.
• a worktable on which one might set up handouts and such (93 Hutchison)
• Everything was great.

Question 3.   How would you rate your overall experience teaching in CLM Computer Classrooms this quarter compared with previous quarters?

Reasons given:

• I had a very positive with the CRC
• I've long been happy with service received in the computer labs
• Everything worked adequately with printing still something of a problem
• A smooth quarter--no real problems!
• as always, your staff is helpful and courteous and is very willing to work with both me as an instructor and any of my students who get in trouble
• I as satisfed as usual with the help I received from the CRCs

Question 4.Was your class ever delayed or interrupted by ...

 Other reasons given:

• had problem with OS not running important software(1102 Hart)
   

Question 5.   Were you able to find the Computer Room Consultant when you needed help?

Do you have any additional comments regarding the Computer Room Consultants?

•  The consultant was very helpful.
• Most are very helpful and accommodating.
• They were very good.
• They are great; friendly, helpful and reliable.
• Keep up the good work.
• Very friendly and helpful
• No; they did a fine job.
• Tell them thank you and they are doing a great job
• She was great.
• They are great!

• 21 Olson is a difficult room to teach a writing class in. The room is much too wide for our purposes, and it's VERY difficult for students at one side of the room to hear and see students on the other side of the room.
• 247 Olson is by far my favorite computer classroom. Although the laptop keyboards take some getting used to, the laptops themselves make it easy for students to see each and other and the instructor, and the configuration of the room makes it much difficult for students to hide or get lost.
• Nothing but praise. This was my first class in a computer classroom, and I loved it. The only minor problem was getting users not in my class out of the room in time. They work up to the last minute, then often need to use the printer. This was not a major problem. More like an irritant.
• You are all doing a great job! Thank you for all of your support during this quarter.
• THis was a pleasureable experince for me and I would really not change anything
• No, generally satisfied, thanks.
• I thought it went really well. The only problem was we had to clear out the classroom when we got there. It would have been nice to have it empty when we arrived.
• The classroom computer projector is a big improvement but still not color accurate in some of the spectrum
• I would greatly prefer to have a computer classroom closer to my home department, Voorhies Hall. 2020 SLB is quite a hike across campus for me, and I have health issues which make this trek difficult.
• No; everything was fine overall.
• Everyone is great to work with, from Tim Leamy, to Joe and the Hart staff. Thank you
• In an ideal world, there should be enough space in the room for students to move their chairs away from the computers altogether sometimes, so that we could have a discussion without the distraction/temptation of the computers.
  .

• Faculty Survey (Fall 2005)
• Faculty Survey (Spring 2005)
• Student Survey #1 (Winter 2005)
• Student Survey #2 - Laptop Use (Winter 2005) 
• Faculty Survey (Fall 2004)
• Faculty Survey (Spring 2004)
• Student Survey #1 (Winter 2004)
• Student Survey #2 (Winter 2004)
• Faculty Survey (Fall 2003)
• Faculty Survey (Spring 2003)
• Faculty Survey (Fall 2002)
• Faculty Survey (Spring 2002)
• Student Survey #1 (Winter 2002)
• Student Survey #2 (Winter 2002)
• Student Survey #3 (Winter 2002)
• Faculty Survey (Fall 2001)
• Faculty Survey (Spring 2001)
• Student Survey (Winter 2001)
• Faculty Survey (Fall 2000)
• Duplex Printing (Summer 2000)
• Faculty Survey (Spring 2000)
• Student Survey (Spring 2000)
• Student Survey (Winter 2000)
• Faculty Survey (Fall 1999)
• Faculty Survey (Spring 1999)
• Student Survey (Spring 1999)
• Student Survey (Fall 1998)
• Faculty Survey (Winter 1998)
• Student Survey (Winter 1998)
• Student Survey (Winter 1997)
• ASUCD Student Computer Survey (Winter 1997)

Comments: tcleamy@ucdavis.edu URL: http://clm.ucdavis.edu/pubs/survey/faculty_f05.html Last updated: Wed, 18-Jan-2006 Last reviewed: Wed, 18-Jan-2006