Faculty Survey - Spring 2006

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Survey Interpretation

Overall faculty seem satisfied with our services.  The overall experience is the same an from the comments the instructors sound
satisfied.  We need to do a better job clearing out the Computer Classrooms before classes start and keeping other students out.  We will try to determine better methods of doing this.  However, these have been ongoing problems for a while since they are difficult problems to address consistently.

In question #2, "More classrooms" ranked as one of the most pressing concerns.  Environmental concerns continue to be an issue, e.g. temperature. We have improved our internal reporting process to address these issues.  But we need to have CRCs report back to instructors that the problem has been reported and we are working on it.


Survey Text

On 6/7/2006 Computer Lab Management (CLM) sent the following survey to faculty who had taught in the computer rooms during Spring 2006.

Spring 2006 Computer Classroom Survey

Computer Lab Management would like to know how we can improve the quality of service in the Computer Classrooms. We have used feedback in the past to improve our services and facilities, and hope to use your feedback to improve further.

If you have taught in multiple classrooms, please respond for each classroom separately. For example, if you taught in both 21 Olson and 241 Olson please fill out this form twice, once for each room. This will allow us to match your comments with the specific Computer Classroom.

Name:
E-mail Address:

1. Which Computer Classroom did you teach in during the last quarter? (Please check only one. If you taught in multiple classroom, please reply separately for each classroom.)

2. Please identify the top three areas (number 1 to 3 in order of priority) where we can improve our services:
Better support from the Computer Room Consultant (CRC)
Better equipment reliability
Additional Computer Classrooms
More classroom availability
Larger classrooms (to accommodate more students)
Larger classrooms (to allow more workspace at each station)
Smaller classrooms (fewer computers)
Better support from computer lab managers
Better preparedness of the classroom
Newer/Faster equipment
Reduced classroom interruption
Improved classroom environment (for example: quieter, better temperature) - Please specify
Other - Please specify

3. How would you rate your overall experience teaching in CLM Computer Classrooms this quarter compared with previous quarters?
Better
Same
Worse
N/A (This is my first quarter teaching in Computer Classrooms)
Please explain your reasons:

4. Was your class ever delayed or interrupted by ... (please indicate the number of times each occurred)
hardware/software failure
A-V/projection failure
printer issues (slow, jams, etc)
room not cleared out prior to class
students entering the room during your class
a class held prior to yours running over its scheduled time
Other - please specify

5. Were you able to find the Computer Room Consultant when you needed help?
Yes No
Do you have any additional comments regarding the Computer Room Consultants?

6. Do you have any other comments or suggestions regarding the Computer Classrooms.
 


Survey Results

There were 20 responses.

Question 2.   Please identify the top three areas (number 1 to 3 in order of priority) where we can improve our services:

  Number of 1's Number of 2's Number of 3's
Better support from the Computer Room Consultant (CRC) 0 0 0
Better equipment reliability 3 1 1
Additional Computer Classrooms 3 3 0
More classroom availability 1 3 1
Larger classrooms (to accommodate more students) 0 0 0
Larger classrooms (to allow more workspace at each station) 1 0 0
Smaller classrooms (fewer computers) 1 1 0
Better support from computer lab managers 0 0 0
Better preparedness of the classroom 1 0 1
Newer/Faster equipment 0 3 0
Reduced classroom interruption 2 0 1
Improved classroom environment 2 1 0
Other 3 0 0

Improved classroom environment reasons:

Other reasons:

Question 3.   How would you rate your overall experience teaching in CLM Computer Classrooms this quarter compared with previous quarters?

Better 2
Same 14
Worse 0
N/A 4
No response   0

Reasons given:

Question 4.Was your class ever delayed or interrupted by ...

Problem Number of instructors reporting Number of Occurrences
hardware/software failure 5 13
A-V/projection failure 1 1
printer issues (slow, jams, etc) 2 5
room not cleared out prior to class 2 10
students entering the room during your class 6 21
a class held prior to yours running over its scheduled time 1 1
Other 1 1

 Other reasons given:

Question 5.   Were you able to find the Computer Room Consultant when you needed help?

  Number of responses
Yes 19
No 0
No Answer 1

Do you have any additional comments regarding the Computer Room Consultants?

6. Do you have any other comments or suggestions regarding the Computer Classrooms

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Comments: tcleamy@ucdavis.edu
URL: http://clm.ucdavis.edu/pubs/survey/faculty_f05.html
Last updated: Wed, 18-Jan-2006
Last reviewed: Wed, 18-Jan-2006