IET Computer Rooms

Duties:

All duties expected of Administrative Support Junior and the following:

• Direct visitors and phone calls to other Information and Educational Technology Units
• Coordinate new employee training under the guidance of the Lab Manager
• Serve as backup on two specialized administrative duties
• Assist other Admin Support staff as necessary
• Research, suggest and develop positive changes in procedures
• Take leadership role in the organization of special events planning
• Back up Lab Manager when necessary
• Work at least two shifts in the following:
• • Open Access Computer Room
  • Computer Classroom
  • At least one Media Facility
• Edit and create new documentation on your assigned duties as necessary as assigned by the Lab Manager
• Manage ongoing special projects independently and consistently meet deadlines

Requirements:

All requirements listed for Administrative Support Junior and the following:

• Demonstrated advanced knowledge of Computer Lab Management policy and procedures as well as Lab Managers’ areas of responsibility
• Must have thorough knowledge of other IET services
• Have performed satisfactorily at the Junior level for a minimum of two quarters
• Must have completed high level projects correctly and in a timely manner with little or no supervision
• Skill in performing under the stress of frequent interruptions and/or distractions
• Ability to lead a team with tact and diplomacy
• Must have complete familiarity with all daily Admin operations and at least a basic knowledge of all specialized administrative duties