Lab Management Quarterly
Report
Fourth Quarter (3/29/2000 -
6/30/2000)
Lab Management successfully
completed several goals and began one, which focused on increasing and
improving services at campus computer rooms. Spring Quarter's highlights
include efforts to obtain funding, to provide additional services, and
to identify and resolve problems discovered during the Winter Quarter.
Fourth Quarter Goals
1. Renovate 307 Surge IV
Status: Completed
Lab Management successfully
completed the renovation of the 307 Surge IV computer room. Previously
operated as a mac computer classroom, the physical dimensions and the
room's general environment was not considered suitable as a classroom
by many of the faculty. With 1 Olson serving as a new mac computer classroom,
307 Surge IV was closed in Fall 1999 and Winter 1999. Seventeen computer
stations and one high speed printer was made available to the campus
community when the facility opened. Scheduling delays in Fall 99 and
part of Winter 2000 have delayed the completion of the project which
is now set for April 2000. The room will operate as an open access lab
and will not be reserved for classes.
2. Create an audio room
in 1154 Meyer
Status:In Progress
Due to delays in construction,
the completion of
a new digital audio editing room for faculty, students, and staff has
been rescheduled. This room will provide the ability for audio digitizing,
manipulation and editing for clients as well as music composition, editing
and creation. Currently, there is no audio editing hardware and only
basic software available to the general campus community. Lab Management
hopes to resolve all issues pertaining to construction delays and have
the room ready by the start of the Fall Quarter.
3. Upgrade Mac equipment
in 1154 Meyer
Status: Completed
In an effort to maintain
the quality of equipment and services in the New Media Lab, 14 PowerPC
G4's were installed in 1154 Meyer. The upgrade is part of a 2-year cycle
which ensures that media equipment keep pace with the campus' needs.
The machines are used in conjunction with existing media peripherals
including CD-ROM writers, 35mm film recorders, slide and flatbed scanners,
and digital video editors. Upgrades occured primarily during, and the
week following finals week.
4. Compile and publish a
survey of student and faculty
Status: Completed
Lab Management periodically
surveys both student and faculty clients. In Spring 2000, Lab Management
completed a survey of a thousand randomly selected student clients who
used Lab Managment facilities in Spring 2000. Over 260 responses were
compiled. Unlike previous surveys, this survey (http://lm.ucdavis.edu/pubs/survey/student_s00.html)
focused specifically on customer service provided to students. In addition,
faculty members who have taught in Fall 1999 in one of the computer
rooms were surveyed. Of the 46 surveys sent to faculty members, 20 responded.
The results are tabulated at http://lm.ucdavis.edu/pubs/survey/faculty_s00.html.
These surveys are intended to draw a picture on how to better meet client
needs and improve services.
5. Plan for minor and major
facilities renovations for Summer
Status: Completed
With several facilities scheduled
for renovation in Summer 2000, planning was a major activitiy during
Spring quarter. Lab Management worked with Facilities Services to schedule
work orders and identify critical paths in the project plans. Lab Management
consulted faculty to ensure that computer classroom improvements addressed
needs and resolved past shortcomings. This involved consulting with
instructors on the redesign of 301A SurgeIV. The Olson building renovation
also required the coordination of closed times of facilities and special
open times to meet the needs of clients while other facilities were
closed for renovation. Renovations or upgrades was scheduled for 301A
Surge IV, 163 Shields, 241 Olson, TB114 and the MU Station. Operating
system upgrades for all Mac computers as well as upgrades to Office
2000 for PC computers were also scheduled.
6. Test duplex printing
in 307 Surge IV
Status: Completed
Lab Management installed
and tested a duplex printer in 307 Surge IV. The test was to determine
if duplex printing would be beneficial for students. In the past, all
computing facilities have only offered single sided printing with no
duplex printing option. Output to the 307 Surge IV printer was automatically
set to print on both sides of the page. A survey of students who printed
in 307 SurgeIV will be conducted to determine the success of the program.
Since no complaints were received, Lab Management has decided to maintain
duplex printing in the facility.
Lab Management completed five
of the six goals set for Spring 2000. During the Summer 2000 quarter,
Lab Management intends to focus on major and minor projects scheduled.
In addition, Lab Managment will review its yearly goals as well as set
new goals for the 2000-2001 academic year.
Lab Management intends to complete
all renovation work of the 301A Surge IV, TB114, and the MU Station facility
by Fall 2000. In addition, Lab Management intends to complete hardware
and software upgrades. This includes new equipment in 241 Olson, 301B
SurgeIV and 163 Shields and upgrades of all Mac computers to OS 9.0.4
before the start of the academic year.
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