Student Survey #1 - Winter 2005

As part of an ongoing effort to understand and meet the needs of our clients, Computer Lab Management (CLM) emailed a survey to a sample of our student clients on 2/10/2005. The survey was sent to 2000 students who used the computer classrooms during the Winter 2005 quarter. There were 176 respondents.

Survey Results and Interpretation

 


Survey Details

Survey Text
Survey Results Details
Other Surveys

Survey Text

On 2/10/2005 the following survey was set to 2000 students who had used the computer classrooms since the start of the Winter quarter.
Computer Lab Management periodically surveys computer room users in
order to make adjustments and meet customer needs. This survey helps us
determine what changes and improvements are most appropriate. We would
like your input to determine what changes you feel would improve our
services. Please answer the following questions by putting an "x" or
text, as appropriate, between the square brackets provided (eg. [x]).
Since a program will automatically tally your responses for later
analysis, please keep your responses between the square brackets provided.

Thank you for your time and input.

Tim Leamy
Computer Lab Management
Classroom Technology Services 
tcleamy@ucdavis.edu

***** Computer Room Survey *****

1. Class Standing: [] First year [] Second year
		[] Third year [] Fourth year
		[] Fifth or more year[] Masters candidate
		[] PhD candidate [] Professional School

2. Why do you use the computer rooms (please mark all that apply)
[] Don't own a computer
[] Don't own a printer
[] Need to access the web (Mozilla and Internet Explorer)
[] Need to check/reply to email
[] Need to print class assignments
[] Need to print class materials from the web
[] Need to access specialized software which is not on home computer
[] Need to access special hardware (scanners, video editors, etc.)
[] Campus computers have faster access to the network (web, email, etc)
[] Campus computers are more convenient than mine
[] Campus computers work better than mine
[] Campus printers are better than mine
[] Class meets in a computer room
[] To access student information (RSVP, grades, financial aid info,
classes enrolled)
[] Other (please describe): []

3. Do you own a computer?
[] Yes
[] No (If NO please skip to question #6.)

4. If you own a computer please answer the following: (If you own more
than one computer please respond for the one you use most often.)

Type: [] Desktop [] Laptop

Operating System: (if use multiple select primary one)
[] Mac OS 9 		[] Mac OS X
[] Mac - not sure what version
[] Windows 95 		[] Windows 98 		[] Windows NT
[] Windows 2000 	[] Windows ME 		[] Windows XP
[] Windows - not sure what version 
[] Linux 		[] Other Unix
[] Other 

Printer: [] None [] Ink Jet [] Laser 
[] Other [] Don't Know

Network Connection: [] 56K modem [] 28.8K or slower modem
		[] DSL [] Cable Modem
		[] High speed provided by apartment complex
		[] Satellite [] Resnet
 		[] None [] Don't know
		[] Other: please specify [ ]
		Is your network connection shared with your roommates: [] Yes [] No

Peripherals: DVD-R/RW [] Yes [] No [] Don't know
		DVD-ROM: [] Yes [] No [] Don't know 
		CD-RW: [] Yes [] No [] Don't know 
		CD-ROM: [] Yes [] No [] Don't know 
		Zip drive: [] Yes [] No [] Don't know
		Floppy: [] Yes [] No [] Don't know 
		Scanner: [] Yes [] No [] Don't know 
		USB drive: [] Yes [] No [] Don't know 
		Firewire drive: [] Yes [] No [] Don't know 

How do you usually transfer files from your computer to computers on 
campus?
[] mySpace(in myUCDavis) 	[] Floppy disk
[] Zip disk 			[] CD-RW 
[] USB storage device
[] Email the file to myself 
[] Other - please specify [ ]

5. If you are waiting for a computer in a lab, and one of the other type is
available (ie. You own a PC but a Mac is available) would you:
[] Use the available computer
[] Wait until the type you own is available

6. Did you know that the MU Station and 15 Olson opened at 7:30 am Monday 
through Friday during Winter Quarter?
[] Yes
[] No

Did you ever use the those rooms between 7:30 and 8am?
[] Yes - both
[] Yes - MU Station
[] Yes - 15 Olson
[] No

If yes, what did you use it for? Mark all that apply.
[] Printing a paper
[] Printing class notes
[] Checking email
[] Access the web
[] Burning time until class started

7. Do you have any other suggestions or comments?
[ ]

Thank you for your time and input.


Survey Results Details

There were 176 responses. Not all respondents answered all of the questions.

1. Class Standing

Class Number Percentage
First Year 13 7.4%
Second Year 34 19.3%
Third Year 48 27.3%
Fourth Year 39 22.2%
Fifth Year 10 5.7%
Masters candidate 11 6.3%
PhD candidate 18 10.2%
Professional School 3 1.7%

2. Why do you use the computer rooms?

Reason Number Percentage
Don't own a computer 2 1.1%
Don't own a printer 39 22.2%
Need to access the web 67 38.1%
Need to check/reply to email 95 54.0%
Need to print class assignments 131 74.4%
Need to print class materials from the web 140 79.5%
Need to access specialized software not at home computer 53 30.1%
Need to access special hardware 26 14.8%
Campus computers have faster access to network 38 21.6%
Campus computers are more convenient 46 26.1%
Campus computers work better 18 10.2%
Campus printers are better 54 30.7%
Class meets in a computer room 39 22.2%
To access student information (RSVP, grades, financial aid, classes enrolled) 52 29.5%
Other 16 9.1%

Reasons given for "Other":

3. Do you own a computer?

 

 

Percent
Yes

174

98.9%
No 1 0.6%

4. If you own a computer please answer the following:
Note: all the percentages reported for this question are of the students who own a computer, not all students.

What type of computer do you own?

  Number Percentage
Desktop 75 43.1%
Laptop 100 57.5%

What type of operating system do you use?

Operating System Number Percentage
Mac OS 9 1 0.6%
Mac OS X 13 7.5%
Mac-not sure 2 1.1%

Windows 95

1 0.6%
Windows 98 7 4.0%
Windows NT 1 0.6%
Windows 2000 10 5.7%
Windows ME 5 2.9%
Windows XP 128 73.6%
Windows - not sure 3 1.7%
Linux 4 2.3%
Other Unix 0 0.0%
Other 0 0.0%

What type of printer do you own?

  Number Percentage
None 37 21.3%
Ink Jet 109 62.6%
Laser 17 9.8%
Other 3 1.7%
Don't know 7 4.0%

What type of network connection do you have at home?

  Number Percentage
56K modem 13 7.5%
28.8K or slower modem 1 0.6%
DSL 82 47.1%
Cable Modem 32 18.4%
High speed provided by apartment complex 17 9.8%
Satellite 0 0.0%
None 8 4.6%
Don't know 5 2.9%
Other 5 5.6%

Other network types given:

Are you sharing the network connection with your roommates?

  Number Percentage
Yes 114 65.5%
No 31 17.8%

What type of peripherals do you have at home?

  Yes No Don't Know Percentage of "Yes"
DVD-R/RW 61 76 8 35.1%
DVD-ROM 126 25 5 72.4%
CD-RW 129 18 8 74.1%
CD-ROM 142 9 4 81.6%
Zip Drive 33 85 15 19.0%
Floppy 101 46 1 58.0%
Scanner 55 79 5 31.6%
USB drive 145 5 12 83.3%
Firewire drive 42 33 61 24.1%

How do you transfer files between campus and home computer? (Allowed multiple responses)

  Number Percentage
MySpace 58 33.0%
Floppy Disk 30 17.0%
Zip Disk 3 1.7%
CD-RW 16 9.1%
USB Storage Device 54 30.7%
Email the file to themselves 119 67.6%
Other 9 5.1%

Other transfer means

5. If you are waiting for a computer in a lab, and one of the other type is available (ie. They own a PC but a Mac is available) you would:

  Number Percentage
Use the available computer 133 76.4%
Wait until the type you own is available 40 23.0%

6. Did you know that the MU Station and 15 Olson opened at 7:30 am Monday through Friday during Winter Quarter?

  Number Percentage
Yes 81 46.0%
No 95 54.0%

Did you ever use the those rooms between 7:30 and 8am?

  Number Percentage
Both rooms 10 5.7%
MU Station 10 5.7%
15 Olson 3 1.7%
Neither 153 86.9%

If yes, what did you use it for? Mark all that apply. Percentage is of clients who used early opening times.

  Number Percentage
Printing a paper 23 100%
Printing class notes 19 82.6%
Checking email 18 78.3%
Access the web 11 47.8%
Burning time until class started 9 39.1%

7. Do you have any other suggestions or comments?


Other Surveys

Faculty Surveys Student Surveys
Other Surveys


Comments: labmanager@ucdavis.edu
URL: http://clm.ucdavis.edu/pubs/survey/student-w05-1.html
Last reviewed: Mon, 11-Apr-2005
Last updated: Mon, 11-Apr-2005