Faculty Survey - Spring 2005

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Survey Text

On 6/7/2005 Lab Management sent the following survey to faculty who had taught in the computer rooms during Spring 2005.
 Computer Lab Management would like to know how we can improve the
quality of service in the computer classrooms. We have used feedback in
the past to improve our services and facilities, and hope to use your
feedback to improve further.

Our records show that you taught a class in one of our computer
classrooms during the past quarter. If you were not the person actually
teaching in the room, please forward this message to that person (such as
a TA). Please take a moment to fill out the survey and try to be as
specific as possible. 

The survey contains seven questions which are listed below. To answer
the survey, reply to this message and mark your answers to the questions
below by putting an "x" or text, as appropriate, between the square
brackets provided (eg. [x]). Since a program will automatically tally your
responses for later analysis, please keep your responses between the
square brackets provided. There is space for comments at the end of the
survey.

If you have taught in multiple classrooms, please respond for each classroom
separately. For example, if you taught in both 21 Olson and 241 Olson 
please reply to this email twice, once for each room. This will allow us
to match your comments with the specific computer classroom.

Thank you for your time and input.

Tim Leamy
Computer Lab Management
tcleamy@ucdavis.edu

***** Computer Classroom Survey *****

1. Which computer classroom did you teach in during the last quarter?
(Please check only one. If you taught in multiple classroom, please
reply separately for each classroom.)
[] 1 Olson [] 21 Olson [] 27 Olson 
[] 241 Olson [] 247 Olson [] 1102 Hart
[] 73 Hutchison [] 93 Hutchison [] 1131 Meyer
[] 1154 Meyer [] 2020 SLB 

2. Please identify the top three areas (number 1 to 3 in order of 
priority) where we can improve our services:
[] Better support from the Computer Room Consultant (CRC)
[] Better equipment reliability
[] More classroom availability
[] Larger classrooms (to accommodate more students) 
[] Larger classrooms (to allow more workspace at each station)
[] Better support from computer lab managers
[] Better preparedness of the classroom
[] Newer/Faster equipment
[] Reduced classroom interruption
[] Improved classroom environment (for example: quieter, better 
temperature) - Please specify [ ]
[] Other - Please specify [ ]

3. Was your class ever delayed or interrupted by ... 
(please indicate the number of times each occurred)
[] hardware/software failure
[] A-V/projection failure
[] printer issues (slow, jams, etc)
[] room not cleared out prior to class
[] students entering the room during your class 
[] a class held prior to yours running over its scheduled time
 [] a double scheduling (two classes scheduled for the same time)
[] Other - please specify [ ]

4. How would you rate your overall experience teaching in CLM computer
classrooms this quarter compared with previous quarters?
[] Better 
[] Same 
[] Worse 
[] N/A (This is my first quarter teaching in computer classrooms)
Please explain [ ]

5. Were you able to find the Computer Room Consultant when you needed 
help?
[] Yes [] No

Do you have any additional comments regarding the Computer Room
Consultants?
[ ]

6. What can Computer Lab Management do to make your teaching experience
using computer classrooms better? 
[ ] 

7. Do you have any other comments about the computer classrooms.
[ ]

Thank you for your time and input.

Survey Results

There were 24 responses.

Question 2. Please identify the top three areas (number 1 to 3 in order of priority) where we can improve our services:

  # of 1 # of 2 # of 3s
Better support from the Computer Room Consultant (CRC) 3    
Better equipment reliability 3    
More classroom availability 2   1
Larger classrooms (to accommodate more students) 2 1  
Larger classrooms (to allow more workspace at each station)   2  
Better support from computer lab managers      
Better preparedness of the classroom      
Newer/Faster equipment 1 1 1
Reduced classroom interruption   2  
Improved classroom environment (for example: quieter, better
temperature)
5 3 3
Other 5 1 1

 Other reasons given:

Question 3. Was your class ever delayed or interrupted by ...

Problem Number of instructors reporting Number of Occurrences
hardware/software failure 4 7
A-V/projection failure 3 4
printer issues (slow, jams, etc) 6 9
room not cleared out prior to class 2 10
students entering the room during your class 3 5
a class held prior to yours running over its scheduled time    
 a double scheduling (two classes scheduled for the same time) 1 1
Other 3 4

 Other reasons given:

Question 4.  How would you rate your overall experience teaching in CLM computer classrooms this quarter compared with previous quarters

  Number of responses
Better 5
Same 12
Worse 1
N/A 6

Explanations:

Question 5.   Were you able to find the Computer Room Consultant when you needed help?

  Number of responses
Yes 21
No 3

Do you have any additional comments regarding the Computer Room Consultants?

Question 6.  What can Computer Lab Management do to make your teaching experience using computer classrooms better?

Question 7. Do you have any other comments about the computer classrooms.


Survey Interpretation

Overall the survey respondents were happy with their computer classroom experiences.   For most instructors their experience was better or the same as last time.

CLM has identified several issues that we plan to address this summer.

More long term issues which we need to address include:

 


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Comments: tcleamy@ucdavis.edu
URL: http://clm.ucdavis.edu/pubs/survey/faculty_f04.html  
Last updated: Tue, 05-Jul-2005
Last reviewed: Tue, 05-Jul-2005