Computer Room Consultant Junior (SAIV $11.00/hr)

Duties:

All duties expected of Computer Room Consultant Trainee and the following:
  • Interact and build relationships with faculty and instructors
  • Provide intermediate computer consulting to faculty, students and staff
  • Perform intermediate to advanced troubleshooting of hardware and software problems in IET-ATS computer classrooms
  • Determine the needs of the faculty in the computer classroom
  • Provide intermediate to advance consulting on all IET-ATS computer classroom software
  • Refer faculty, staff and students to other IET services as needed
  • Must implement and complete projects beneficial to CLM.
  • Create departmental web pages as needed

Requirements:

All requirements listed for Computer Room Consultant Trainee and the following:

  • Must have excellent customer service skills
  • Adhere to CLM customer service standards and philosophy
  • Must have experience working in at least one other IET-ATS computer classroom
  • Must have working knowledge of SmartSite
  • Must have knowledge of other IET services
  • Must have working knowledge of Mac OS X and Windows
  • Must have high level of computer experience
  • Must have ability to take the initiative to solve user level problems, suggest improvements, and assist faculty